Solution Manager

Job ID
# of Openings
Medical Coding
Minimum Hours
Regular Full-Time


GeBBS Healthcare Solutions, an industry leader in Health Information Management (HIM) and Revenue Cycle Management (RCM) solutions, is seeking highly-motivated individuals with a passion for excellence & collaboration, for careers in the healthcare industry.

Job Title: Solution Manager  
Position Overview:
GeBBS Healthcare Solutions is adding a Solution Manager to our team!  This is a full-time position, anticipated to commence as soon as qualified applicants are identified.  

As a Solution Manager, your responsibilities will include collecting business and customer requirements and creating and executing the product strategy and roadmaps to deliver SaaS products for our growing business.


    • Own product requirements, and roadmaps for products on our platform, as well as enhancements to our existing Coding and Auditing products to meet changing market and competitive needs
    • Translate product strategy into requirements and work with the development team to develop the requirements.
    • Use market research to get ideas for products that customers will want
    • Comparing the company’s products to competitor’s products in order to assess competition in the market  
    • Collaborate with prospective users and clients to understand and anticipate their needs and translate them to into product requirements
    • Manage the product backlog and prioritize an extensive, detailed, client and user-centric backlog of product feature requirements
    • Overseeing all stages of product creation including design and development
    • Developing user stories
    • Coordinate closely with internal sales, sales support, and service resources to align solution design with customers' business requirements
    •  Conduct presentations to demonstrate to potential clients the features and benefits of our products
    • Discover customers’ needs and offer solutions to them through the company’s services or products.
    • Assist with the creation of impactful product presentations, reports, and dashboards.
    • Work with the sales team to help develop sales artifacts to assist them with selling the product.


  • Qualifications and Requirements:

    • Bachelor’s degree in Health Information Management and/or closely related field and progressively responsible related experience to include at least three (3) years in supervisory capacity
    • 5+ years of product experience, preferably with SaaS products with a track record for building software that is easy to use with exceptional user experience
    • Previous successful Manager or Director level experience in hospital and/or academic hospital/health system environment with an EMR strongly preferred
    • Understanding of HIM processes in an electronic health record environment with ability to research, design, and implement best practices
    • Advanced knowledge of The Joint Commission, Medicare Conditions of Participation, and DNV requirements related to information management and medical record documentation and content; proficiency in interpreting and implementing measures to comply with these requirements
    • Ability to effectively interpret and apply organizational policies, procedures, and systems
    • Ability to handle multiple complex assignments
    • Demonstrated knowledge of multi-department and cross-functional project planning, project management and change management
    • Ability to identify and resolve problems of varying degrees of complexity using strong analytical and logic skills
    • Ability to troubleshoot, isolate, and lead resolutions of issues
    • Advance knowledge of compiling and reporting statistical data
    • Ability to develop and maintain positive relationships with direct reports, corporate leadership, and hospital/medical staff leadership
    • Excellent analytical, problem solving and communication skills
    • Ability to travel domestically and internationally as required

    GeBBS delivers a people-oriented, equal opportunity culture that supports a friendly work environment, innovative ideas, and a benefits-rich employee package.

    • Paid Time Off (PTO)
    • Medical, Dental, Vision and Life Insurance
    • AD&D
    • 401K Eligibility

    We provide strategic solutions to an expanding customer base of healthcare providers, and medical billing companies. With a current staff of over 6,000 professionals, GeBBS is a 10-time Inc. 5000 honoree as one of the nation’s fastest growing companies.
    “People are our greatest asset” is much more than just an expression to GeBBS.  We make every effort to foster an environment where our teams can find an ideal balance between work and fun. Employees at GeBBS believe in being client-centric, open and ethical, innovative, and outcome-driven.
    GeBBS is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

    Learn more about GeBBS Healthcare Solutions


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